Month: July 2010

In a recent post I recommended watching the startups for insights into UX. One example of a useful UX technique that came out of the […]

by Neil Perkin Countless blog posts have been written about digital community practice, usually containing words like ‘open’ and ‘transparent’, and phrases like ‘be human’. […]

Among Stephen Fry’s greatest feats of understatement has to be describing himself in under 140 characters. From his Twitter bio: “British Actor, Writer, Lord of […]

Rachel Lovinger   July 12, 2010 The Breakdown: Is ‘content strategist’ really just a new name for ‘web editor’? This tired question needs to be […]

by Holly G. Green Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM […]

Remember the Pepsi Challenge? Take a group of punters, two cans of cola, cover up the labels, and get them to taste. Pepsi always wins; […]